Shipping & Returns

Low Tide Threads apparel and merchandise feature original designs created for the Low Tide Threads brand. Items sold through this website are produced on demand through our fulfillment partner once an order is placed. Because products are made to order rather than stocked inventory, shipping timelines and return policies differ slightly from traditional retail stores.

Last Updated: March 2026

Low Tide Threads merchandise is produced on demand after an order is placed. Most items are produced within 2–5 business days before they are shipped
Once production is complete, orders are shipped through our fulfillment partner. Delivery within the United States typically takes 3–7 business days, depending on destination and shipping carrier.
Tracking information is usually provided once an order has been shipped so customers can monitor delivery progress. If you have questions about shipment status or tracking updates, please contact Order Support at seawormexpress@gmail.com.
Customers are responsible for entering accurate shipping information at checkout. Seaworm Express and Low Tide Threads are not responsible for delivery delays caused by incorrect or incomplete shipping addresses provided during the order process. Orders returned due to incorrect addresses may require additional shipping charges to resend. If you notice an address error after placing your order, contact Order Support as soon as possible.

Because Low Tide Threads merchandise is produced on demand, items are not stocked in inventory. For this reason, we generally do not accept returns or exchanges for incorrect sizing, color selection, or buyer’s remorse. Customers are encouraged to review product descriptions and size charts carefully before placing an order.
If an item arrives damaged, defective, or incorrectly printed, we will review the issue and work with our fulfillment partner to provide a replacement when appropriate. Please contact Order Support with your order number and photos of the item so the issue can be reviewed.
Exchanges for different sizes or colors are generally not available due to the made-to-order nature of the products. Customers should review product descriptions and size charts carefully before placing an order.

If there is a problem with your order, customers should contact Order Support within 3 days of receiving the item. Requests should include the order number, a description of the issue, and clear photos of the product if applicable.
If an order arrives damaged during shipping or appears lost in transit, please contact Order Support so the issue can be reviewed with the shipping carrier and fulfillment partner.
For any questions regarding an order, shipping status, or product issues, please contact Order Support at seawormexpress@gmail.com. Including your order number will help us resolve your request more quickly.

Order Support

If you have questions about an order or experience an issue with a Low Tide Threads product, please use the Order Support form below. Include your order number and a brief description of the issue so we can review the request. If the problem involves a damaged or incorrect item, please attach clear photos to help us evaluate the situation and determine the appropriate solution. Our team will review your submission and respond as soon as possible.