Seaworm Express Policies
This page outlines the policies for Seaworm Express services and Low Tide Threads merchandise, including terms of use, privacy practices, shipping, delivery, and returns.
Last Updated: March 2026
Terms & Conditions
Use of Services
By using the Seaworm Express website or services, you agree to use the site for lawful purposes and in a manner consistent with its intended use. Seaworm Express provides transportation services for wholesale marine products and operates an online storefront for branded merchandise. Information on this website is provided to help customers understand our services and may be updated as operations evolve.
Payments & Orders
Invoices for transportation services are issued directly to clients and may be paid through the invoice payment portal on this website. Merchandise purchases made through the online store are processed through secure checkout and fulfilled by our production and shipping partner. Customers are responsible for providing accurate payment and contact information when completing purchases or payments.
Limitations & Liability
Seaworm Express operates as a transportation provider and does not sell live bait directly. While every effort is made to maintain reliable delivery schedules and proper handling of goods, delays may occur due to weather, tide timing, road conditions, or other unforeseen circumstances. Seaworm Express is not responsible for damages resulting from circumstances outside our operational control.
Privacy Policy
Information We Collect
Seaworm Express collects basic information necessary to operate the website and conduct business, including contact information submitted through forms, billing details for invoice payments, and order information related to merchandise purchases. This information may include names, email addresses, phone numbers, and shipping details.
How We Use Information
Information provided through the website is used to communicate with customers, process payments, fulfill merchandise orders, and respond to service inquiries. Seaworm Express does not sell or distribute customer information to third parties for marketing purposes.
Third-Party Services
Certain website functions rely on trusted third-party platforms. Merchandise orders are processed and shipped through our fulfillment partner, and payments are processed through secure payment providers. These services operate under their own privacy and security policies.
Delivery & Transport Policy
Live Bait Sales
Seaworm Express does not sell live sandworms or bloodworms directly. Our role is transportation only. We move wholesale orders from Maine worm dealers to bait and tackle shops along our route. Customers looking to purchase worms should contact a licensed dealer, and when possible we may help connect buyers with a supplier.
Delivery Scheduling
Seaworm Express operates route-based deliveries scheduled around tide timing and harvesting schedules. Delivery times may vary depending on route conditions, weather, and other operational factors.
Product Handling
Seaworm Express specializes in transporting live marine bait products using equipment and handling practices designed to maintain proper conditions during transport. Seaworm Express does not produce or sell the product being delivered.
Service Area
Seaworm Express specializes in transporting live marine bait products using equipment and handling practices designed to maintain proper conditions during transport. Seaworm Express does not produce or sell the product being delivered.
Freight & Backhaul Services
In addition to transporting live marine bait, Seaworm Express may provide limited refrigerated or dry freight transport along our established route when space is available. Freight services are typically scheduled around our existing delivery runs and may vary depending on seasonal demand, route capacity, and scheduling availability.
Website Information
Website Disclaimer
Information provided on the Seaworm Express website is intended for general informational purposes regarding our transportation services, route coverage, and merchandise offerings. While we strive to keep information accurate and current, operational details may change as conditions require. Seaworm Express makes no guarantees regarding the completeness or accuracy of website content and reserves the right to update information as needed.
Accessibility
Seaworm Express is committed to maintaining a website that is accessible and usable for all visitors. We continue to improve design, navigation, and functionality to support accessibility standards and provide a consistent experience across devices.
Design & Intellectual Property
All designs, artwork, graphics, and branding displayed on Seaworm Express merchandise or within this website are the property of Seaworm Express unless otherwise noted. These designs may not be reproduced, copied, or used commercially without written permission.
Copyright Notice
All content on this website, including text, images, designs, and graphics, is the property of Seaworm Express unless otherwise stated. Unauthorized reproduction or distribution of website content is prohibited.