Service Agreement
Usage Policies
At Seaworm Express, we ensure a seamless experience for our customers. By utilizing our services, you agree to comply with our guidelines aimed at providing quality and timely deliveries. We prioritize customer satisfaction and prompt service in every transaction.
Delivery Information
Our overnight delivery service transports sandworms and bloodworms from Maine to New Jersey efficiently. Orders must be placed by 4 PM ET for same-day processing. It is crucial for clients to accurately provide delivery addresses and ensure they are available to receive shipments. We reserve the right to amend delivery times based on unforeseen circumstances such as weather or operational delays. Customer notifications will be sent in case of such occurrences. Please reach out within 24 hours of delivery if there are concerns regarding your order.
Customer Responsibilities
Customers are responsible for ensuring that their orders meet legal and regulatory requirements. Reaching out to us for clarification regarding orders and delivery processes is encouraged to avoid misunderstandings. Additionally, providing clear instructions for special requests is vital for fulfilling your needs.